Privacy Policy

Last updated: 28/01/2026

This Privacy Policy describes how CLIMIFY ApS (“CLIMIFY”, “we”, “us”, “our”) collects, uses, and protects personal data in connection with:

the website www.climify.com (including the webshop), and
the Climify Hub web platform available at app.eu.climify.com.

This Privacy Policy should be read together with our Terms of Service, Data Processing Agreement (DPA), and Cookie Policy.

Definitions

Definitions

For the purposes of this Privacy Policy:

Personal Data: Any information relating to an identified or identifiable natural person.
Service: Depending on context, either the website (www.climify.com) or the Climify Hub (app.eu.climify.com).
Data Controller: The entity that determines the purposes and means of processing personal data.
Data Processor: The entity that processes personal data on behalf of a Data Controller.
Usage Data: Data collected via cookies or similar technologies, subject to user consent where required by law.

roles and scope

a) Website (www.climify.com)

For visitors to our website and webshop, CLIMIFY acts as Data Controller.

b) Climify Hub (app.eu.climify.com)

For personal data processed within the Climify Hub:

The customer is the Data Controller
CLIMIFY acts as Data Processor

Such processing is governed by the applicable Data Processing Agreement (DPA).

Personal Data We Process

a) Website users

We may process the following categories of personal data:

Name
Email address
Company name
Contact requests or inquiries
Order and billing-related information (for webshop purchases)
Usage data collected via cookies (subject to consent)

Purposes:

Operating and improving the website
Responding to inquiries
Processing orders
Marketing communications, where permitted by law

b) Climify Hub users

On behalf of our customers, we may process:

User names and email addresses
Account credentials
User feedback related to indoor climate
Technical logs necessary for operation and security

CLIMIFY processes this data solely on the customer’s instructions and does not use it for its own purposes.

Legal Basis for Processing

Depending on the context, processing is based on:

Performance of a contract
Legitimate interests
Compliance with legal obligations
User consent (e.g. for analytics cookies)

Cookies and Analytics

Our website uses cookies and similar technologies.

Necessary cookies are required for the website to function and cannot be disabled.
Analytics cookies (Google Analytics) are used only after the user has given explicit consent via the cookie preference banner.

For detailed information about cookies, please refer to our Cookie Policy.

Data Retention

Website-related personal data is retained only as long as necessary for the stated purposes.
Personal data processed within the Climify Hub is retained in accordance with the customer’s instructions and the DPA.
Aggregated or anonymized data may be retained for statistical and analytical purposes.

Data Transfers

Website

Use of third-party service providers (e.g. analytics or hosting) may involve processing of personal data outside the European Economic Area (EEA). Where applicable, such transfers are carried out in accordance with GDPR and appropriate safeguards.

Climify Hub

Personal data processed under the Climify Hub services is:

stored and processed exclusively within the EEA
not transferred outside the EEA

Sharing of Personal Data

We may share personal data:

with service providers acting on our behalf
with affiliated companies under common control
where required by law or by public authorities

For the Climify Hub, any sharing is strictly limited to what is defined in the DPA.

Security

We implement appropriate technical and organisational measures to protect personal data against unauthorized access, loss, or misuse.

However, no method of transmission or storage is 100% secure.

Your Rights

Where applicable under GDPR, individuals have the right to:

Access their personal data
Request rectification or erasure
Restrict or object to processing
Data portability

For personal data processed within the Climify Hub, data subject requests must be addressed to the customer (Data Controller).

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of such websites and encourage users to review their privacy policies.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

Contact Us

The latest version is always available on our website and becomes effective when published.

If you have any questions about this Privacy Policy or our data processing practices, please contact:

CLIMIFY ApS

Email: info@climify.com

Privacy Policy.

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